These General Terms of Use (referred to herein as "Terms of Use") set out important information regarding your rights, obligations and the restrictions that apply when you use our online services which we make available (which includes, amongst other things, audio visual content, text, photographs, forums, blogs, chatrooms advertising and other services) ("Services") at the website http://www.iluvlive.co.uk (the "Website").

These Terms of Use govern the relationship between you and iluvlive Ltd when you access and use our Website and Services. We reserve the right to update these Terms of Use via the Website at any time and at our sole discretion.

Any reference to "you" or "your", means you as user of the Website and Services.
Any reference to "we", "us", "our" or "iluv" is to iluvlive Ltd. For our contact details please see the end of these Terms of Use.

By accessing and continuing to use the Website, you agree to be legally bound by these Terms of Use – so you should read them carefully. If you do not agree with any part of our Terms of Use then you should immediately cease to use our Website and/or any Services.

You may be asked to agree to further terms and conditions when using specific Services for example entering competitions promoted by us or our partners on the Website, submitting materials, subscriptions, or purchasing content or other goods via the Website. If there is any inconsistency between these Terms of Use and any such terms and conditions, the latter terms and conditions shall prevail.

Competitions

Online entrants may enter the competition by completing the entry form on this website. There is no charge for online entries. Entrants will be receive a message confirming their entry to the competition on the subsequent page. We do not accept responsibility for any incorrectly addressed or undelivered entries or for any disruption, delay or misdirection of online entries. Entries must not be sent in through agents or third parties. Bulk entries cannot be accepted.

If you are under the age of 18, you must obtain permission from a parent/guardian before entering and should you win the main prize, a parent/guardian will be required to accompany you, if the prize includes travel.

Results will be announced the week following the competition closing and we endeavour to deliver the prize to the winner(s) within twenty eight (28) days from the date of the draw, unless otherwise specified.

The prize-winner(s) will be drawn randomly, and contacted by us on the phone number or email address provided when entering the competition. The winner will have a maximum of 3 days in which to claim his or her prize. Failure to respond within the fixed time period as specified and/or provide an address for delivery of the prize may result in forfeiture of the prize.

If the winner fails to answer the call promptly or if the line is engaged or if for any other reason successful contact is not made, or they do not respond within the time specified, or if for any reason the call is interrupted in any way which is beyond the control of the

We reserve the right to offer the prize to the next eligible entrant and thereafter until a winner is found.
Prizes must be taken as stated and cannot be deferred.

There will be no cash alternatives.

We do not accept any responsibility for late or lost entries due to the Internet or phone system.

This competition is not open to employees or contractors of (promoter and partner) or any person directly or indirectly involved in the organisation or running of the competition, or their direct family members.

The Producer's decision is final in every situation including any not covered above and no correspondence will be entered into.
We reserve the right in the event of circumstances arising outside of their control which in their opinion makes it necessary to cancel the competition at any stage.

Entrants will be deemed to have accepted these rules and to agree to be bound by them when entering this competition.
This agreement is governed by the laws of England and Wales.

It is assumed that by entering competitions, which, if won, could result in time off work, the entrant's employer is in agreement to time off. When dates are specified they cannot be altered.

The Winner(s) hereby agree to take part in any reasonable publicity requested by us in connection with the Competition.

The prizes are non-transferable and there are no alternatives. We may substitute a prize for an alternative of the same or comparable value if it, in its sole discretion, deems necessary.

A hard copy set of these terms and conditions or the name of the winner can be obtained by writing to us at 37 Harwood Rd, London, SW6 4QP, enclosing a stamped addressed envelope.

No purchase necessary.
 

Child Supervision

If you're under 18 years old, please get a parent's or guardian's permission before using our Website. In the event that any user of our Website and Services is under 18 (and so a minor), then we would advise that a parent, or guardian of the minor, supervises his/her use of the internet. It is the parent's or guardian's responsibility to determine which of the Services is appropriate for their child. Extra care and caution should be given when revealing personal information in respect of a child.

Fair Use Policy

Restrictions on Use of the Website/Services: In accessing http://www.iluvlive.co.uk and the material or content made available by us via the Website and Services, you shall only do so for your own personal, non-commercial use.

You agree to comply with these Terms of Use at all times when using our Services and all applicable laws and regulations, together with any specific usage rules that may be posted on the Website in relation to any material and content that you access via the Services.

You may not copy, reproduce, communicate and / or make available to the public, republish, download, post, broadcast, transmit, or post or use in any other way the contents of the Website including the Services, web pages, computer codes of elements comprising the Website and the Services and any software provided to you except for your own personal, private and non-commercial use, or unless otherwise expressly permitted by us.

You may not use the Website or Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person.

You will not do anything (such as release a computer 'virus') that may cause damage to the Services or our servers, systems or equipment or those of third parties, nor access or attempt to access any users' data or to penetrate or attempt to penetrate the Website's security measures.

We reserve the right to suspend, restrict or terminate your access to any part, or all, of the Website at any time at our sole discretion and without notice to you.

Notice and Take Down

We reserve the right to remove any material which is submitted by users which we believe is infringing a third party's intellectual property rights. In the event that you believe your intellectual property rights are infringed by any material contained on the Website, then please inform us with the appropriate information to identify the material and the reasons you allege your rights are being infringed to info@iluvlive.co.uk 

Intellectual Property

All intellectual property rights in this Website and all material or content made available by us via the Website (excluding any Submissions by users (in respect of which see below)) shall remain at all times our property or our licensors. We reserve all our rights in respect of our own material and content on the Website.

The names, images and logos identifying us, companies in the our group, our partners or third parties and our/their products and services contained in the Website and the Services are proprietary marks and may not be reproduced or otherwise used without express permission.

Nothing contained in these Terms of Use shall be construed as conferring by implication any licence or right to use any of our trademarks, patents, design rights or copyrights or of any third party.

Registration

You may be required to register your details for certain Services and open a user account that you can then use to access and log on to use those Services. You promise to follow any specific terms and conditions that may apply to any such Service.

Safety

We advise that you never reveal via the Services any personal information about yourself or anyone else (for example: telephone number, home address or email address). You are entirely responsible for maintaining the confidentiality of your details when using our Services.

Links To Other Websites and Services:

This Website contains links to other third party websites and services through advertising or otherwise and we have no control over those third party websites or services and are not responsible for their contents. We do not endorse the material contained in their websites or services, and have no association with their operators It is your sole responsibility to view and agree to the terms of use of those third party websites and advertisers, and you agree that we are not liable in any way for any loss or damage suffered by you as a result of your using any such third party websites or advertisers.

Limitation On Liability

We provide the Website and Services to You on an 'as is' and 'as available' basis, and we do not guarantee the availability of the Website or Services. We make no representations or promises that the Website or the Services will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition.
 
It is solely your responsibility to maintain adequate anti-virus software on your personal computer at all times whilst accessing the Website and the Services. We reserve the right to temporarily suspend (and without notice) the Website and any part of the Services. We will not be liable to you or to any other person in the event that all or any part of the Website or Services is discontinued, modified or changed in any way.

We do not accept any liability for:
  • any damage or loss caused to you where you are not entering into these Terms of Use as a consumer;
  • any damage to your computer, any software or for any loss of data that results from your use of the Website and / or Services;
  • any failure, any suspension and/or any termination of access to the Services or any content in connection with or arising out of any event or circumstance beyond our reasonable control, or compliance with any applicable laws or regulations; and/or
  • any claims brought against you by a third party except as stated in these Terms of Use.
  • Any views expressed in any content, material, blog or chatroom which is uploaded by you or other users of the Services on the Website whether as a Submission or otherwise do not reflect our views and are not in any way guaranteed or endorsed by us.
Nothing in these Terms of Use will:
  • restrict your statutory rights as a consumer (including your rights to receive a reasonable standard of service, more details about which can be obtained from your local Trading Standards Office or Citizen's Advice Bureau);
  • limit our liability for death or personal injury resulting from our negligence or for fraud.
These Terms of Use shall not make us responsible for any damage or loss caused to you where such damage or loss is not reasonably foreseeable to you and us when you use the Services, including where the damage or loss results from our breach of these Terms of Use.

You agree to compensate us in respect of any damages suffered by us or any of our losses resulting from any claim made by a third party in each case in respect of any matter arising from your use of the Website and/or the Services in breach of these Terms of Use or from your violation of any applicable law or regulation.

You agree not to give any indication that you have any commercial relationship with us, or that you are our agent or that we have endorsed any submission you may make.

Privacy

Our Privacy Policy posted on our Website contains important information about the use of your personal data and other information regarding your privacy, and is incorporated in full into these Terms of Use by reference hereto.

Assignment

These Terms of Use along with any rights and/or licenses granted, may be assigned by Us without restriction, but may not be transferred in any way or assigned by you to any third party.

Severance

If any provision of these Terms of Use shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms of Use which shall remain in full force and effect.

Law and Jurisdiction

These Terms of Use are available in English only and shall be exclusively governed by and construed in accordance with the laws of England (or the laws of Scotland if you are domiciled there). Disputes arising in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the English courts unless you choose the jurisdiction of your domicile in Scotland or Northern Ireland.

General

These Terms of Use were last updated on 06 February 2008. Please note that we may update and amend these Terms of Use from time to time and any changes will be posted on the Website and it is your responsibility to check for updates. We recommend that you print and store or save a copy of these Terms of Use for future reference.

Contact Details

You can email us with any questions, queries or complaints at info@iluvlive.co.uk
iluvlive Ltd, a company registered in England & Wales with registered office at 51 Athlone Rd SW2 2DT
 

Privacy

This Privacy Policy ("Policy") supplements the Terms of Use, any specific “member” Terms of Use and any other terms and conditions which we may require you to adhere to (collectively referred to as the “Terms”), and forms part of those Terms and should be read in conjunction with them. Expressions used in the Terms have the same meaning in this Policy.
Any reference to "we", "us" and "our" in this Policy is to iluvlive Ltd of 37 Harwood Road, London, SW6 4QP.
Any reference to “you” or “your” in this Policy, means you as a user of the http://www.iluvlive.co.uk website (the "Website").

We are committed to protecting your privacy.

This Policy explains how your personal information (meaning any information about you which is personally identifiable like your name, address, telephone number or email address, generally referred to throughout this Policy as "personal information") will be used.

For the purposes of the Data Protection Act 1998, we are acting as a data controller, and you shall be the data subject.
Please note that this Policy only applies to the collection of your personal information by us directly on this Website and the use of that personal information by us and by those whom we authorise.

This Policy does not cover the use of any of your personal information which you may divulge on third party websites which are linked from this Website, and you should carefully read any other privacy policy on those third party websites.
By accessing and continuing to use the website, you accept the terms of this Policy. If you do not agree with any part of our Policy then you should not use the Website.

We may update and amend this Policy from time to time and any changes will be posted on the Website and it is your responsibility to revisit this Policy from time to time to view any amendments / updates.

The information we collect from you. We may require you from time to time to register to use various Services on the Website and / or update your current registration - and in such instances we collect your personal information which you provide us with during the registration process. You may also be asked to provide other personal information from time to time when entering competitions or uploading pictures via the Website.

We also collect information (as is common with most websites) from “cookies” or other such similar devices which store and sometimes track information about your use of the Website (see section entitled "Do we use Cookies" below).
We may also collect personal information when you disclose any such personal information to us or otherwise, through your general use of the Website (for example when you make a complaint or enquiry or provide feedback to us; or when you submit an entry to a competition or prize draw; or when you request to be sent communications by us, such as updates or newsletters; in monitoring your communications sent via and use of the website to ensure and check compliance with our Terms).

How do we use the information which we collect from you?

We use information we collect from you, to help us improve your experience of using the Website.
We may use your personal information to: monitor, develop and improve the Website and so improve your experience; and / or assist us in administering the Services to you; and / or process and deal with any complaints or enquiries which we receive which are made by, or about, you and your issue of the Website; and / or investigate any suspected breach of any of the Terms; and / or to monitor your compliance with the Terms, and thereby allow us to check postings or submissions on the Website, forum messages ; and/or to administer any competition prizes which you may be entitled to, including the right to publish or otherwise make available a list of prize winners. We shall only send you updates regarding the Services on the Website (by email, telephone and SMS) and information concerning third party products when expressly requested to do so by you. After requesting such information, we shall provide you with opportunities to cancel such requests, and for the avoidance of doubt, you can cancel such information requests any at time by emailing us to webmaster@iluvlive.co.uk and stating that you do not wish to receive any such further communications from us.

How you can amend your personal information

When you register your personal details on the Website to register an account or for certain other Services (e.g. such as our weekly newsletter) you may change or update your personal details (including you user name and password) at any time via your account log-in. You should ensure that you update your details as soon as possible with any relevant changes.
Do we use “Cookies”?

A cookie is a small amount of data sent from our server and stored on your computer's hard drive.

Cookies and other such similar devices allow us to compile anonymous, aggregated statistics of the usage of the Website by users (i.e. you), so that we can understand how users (i.e. you) use our Website. This includes allowing us to understand such things as how popular certain web pages or advertisements are.

Cookies allow us to improve the structure of our Website, and please note that we cannot identify you personally by using
Cookies, as all data collected by the Cookies is anonymous.
Cookies and other such similar devices can also assist and facilitate your use of the Website by:

  • allowing you to carry information across pages of our Website and thereby avoiding having to re-enter information;
  • allowing you to access stored information within your registration area;
  • allowing us to tailor content and / or advertisements to match your preferred interests or to hopefully assist in avoiding us showing you the same adverts repeatedly.
How can I remove Cookies? It is common for most internet browsers (e.g. Firefox or Windows Explorer) to be automatically set up to accept Cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. However please note that certain Services on the Website are only activated by the presence of a Cookie and therefore if you choose to refuse cookies, particular features of this Website may not be available to you. If you wish to remove Cookies by disabling them, please click on the “Manage Cookies” section of the Interactive Advertising Bureau website.
Do we share your information with third parties? We may pass your information to other parties for the following reasons:

  • solely where relevant, your user name and information you voluntarily provide in your profile (e.g. profile or user name) and which you have which you have registered with us, will be published on areas of the Website such as the forums, chat rooms or pages where user submissions are displayed and this will be the identity by which you are known on those areas. Other users of the Website will therefore be able to identify you and contact you by your user name or profile)
  • we will pass your personal information on to our employees, contractors, suppliers and/or agents so that we are able to administer the Services provided to you by us now or in the future;
  • we may pass on some general statistical information about the website user base, sales patterns, traffic volumes and any such related matters to reputable third parties who will handle such information in accordance with the Data Protection Act 1998, but please note that these details will not include information personally identifying you; and
  • we may disclose your personal information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of any of the Terms as we may other otherwise be required by law and we will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone breaching the Terms or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.
We shall not pass on or sell your personal information to any third persons for any other purpose than those set out above.
Security and how do we protect your information?

We abide by the principles of the Data Protection Act 1998, and we will endeavour to take all reasonable steps to protect your personal information.

Contact details

You can email us with any questions, queries or complaints to admin@iluvlive.co.uk
iluvlive Limited, is a company registered in England & Wales with registered office at 51 Athlone Rd, SW2 2DT